Customer Support FAQs
KOTEM Customer Support is here to help you with any of the business aspects of our products. Common questions are answered below.
- Can I order directly from KOTEM?
- What if I have software licensing problems?
- Send an email to [email protected] with your KOTEM license file .CFG.
- Where can I find my KOTEM software license file?
- The KOTEM license file is .CFG file located in the software binary folder. (default path: C:Program files/Kotem/SmartProfile X.X.X/ … )
- Where can I find my software expiration date?
- The expiration date is displayed in the software About box (ApplicationFileAbout)
- What product training options does KOTEM provide?